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FAQ

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How to order a transfer?

You can order a transfer online on the Ivan Travel website

  1. On the home page, click on the “Order a transfer” banner. You will see a questionnaire, where you need to fill in all the fields. When the transfer order is confirmed, you will receive an email with all the details of your trip. 
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How to find a driver at the airport?

A driver will be waiting for you with a nameplate in the arrival area.. You can easily find the driver among those who meet passengers.

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What happens if my plane lingers? Will the driver wait?

Do not worry. We track all arrivals in real time. The driver will arrive exactly at the arrival of your flight. The company does not apply a surcharge for flight delays.

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Are there any hidden charges? Can I expect the price for this rate to be fixed?

Of course! All prices in our company are fixed.

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How is payment made?

Payment takes place after the transfer ; no prepayment required. You also do not need to exchange currency - you can pay in euros, dollars or crones.

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Does the transfer amount apply to a person or a car?

All prices on the company’s website apply to a car or a minibus. The price will be the same, regardless of whether you are traveling alone or with a company.

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Will the driver speak English?

Of course! Our drivers speak English and Czech.

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Will the transfer from Prague airport to my hotel in Prague cost 22 euros?

Yes! No matter where your hotel is, the price of the transfer in Prague will be 22 euros.